Two-factor authentication is a mechanism that further protects your account by requiring you to enter an authentication code in addition to your password when logging in.
Even if your password becomes known to someone else, it becomes much harder for your account to be taken over. We strongly recommend setting it up.
You can start the setup from the "Two-Factor Authentication Setup Page".
*What you'll need: A smartphone and an authenticator app (such as Google Authenticator)
For more information about authenticator apps, please see "What authenticator apps can I use for two-factor authentication?"
*If you are using a computer, please see "For Computers" below.
■ For Smartphones
1. Open the Setup Page
Open the "Two-Factor Authentication Setup Page". If you are not logged in, the login screen will appear first.
2. Press "Set Up"
Press the "Set Up" button, enter your viviON ID password, and then press "Proceed to Issue Authentication Code."
*Please complete the process within 30 minutes of pressing the "Set Up" button.
3. Link with an Authenticator App
Install an authenticator app, and register your account from "Open Authenticator App."
*On iOS 15 and later, you can also set this up using the standard Passwords feature.
4. Enter the 6-Digit Code
Scroll down the screen, enter the 6-digit code shown in the authenticator app, and press the "Enable Two-Factor Authentication" button to finish.
■ For Computers
1. Open the Setup Page
Open the "Two-Factor Authentication Setup Page". If you are not logged in, the login screen will appear first.
2. Press "Set Up"
Press the "Set Up" button, enter your viviON ID password, and then press "Proceed to Issue Authentication Code."
*Please complete the process within 30 minutes of pressing the "Set Up" button.
3. Link with an Authenticator App
Install an authenticator app on your smartphone and scan the QR code shown on screen. (You can also enter the key manually.)
4. Enter the 6-Digit Code
Enter the 6-digit code shown in the authenticator app, and press the "Enable Two-Factor Authentication" button to finish.
■ Notes
- If you log in using an SNS account, please first set a password from "Change Password" in your account management settings.
- Before deleting your authenticator app or changing your smartphone, please disable two-factor authentication, or complete the process from "Reset Two-Factor Authentication."
- Please do not show the QR code or key displayed on screen to anyone else.